DC SUPERMAN™ RUN FAQs/CONTACT
Where can I run/walk?
Anywhere! This is your virtual run, and we want you to complete it wherever and whenever you want. Sidewalks, trails, and treadmills are all fair game. Want to make this a family run or walk with a stroller or your miniature schnauzer Sprinkles? Now’s the chance! Make the race you want.
What items are included with the DC Superman™ Virtual Run?
The DC Superman™ Virtual Run includes an official puffer jacket, finisher’s medal and a personalized bib
When do I need to complete my run?
You can complete your run anytime. After that, you can download your Finisher’s Certificate, see how you rank on our active leaderboard, and upload photos to share with fellow participants. To receive a Finisher’s Certificate, your run must be completed and logged by December 31st.
How do I track my distance and time?
For the Virtual Run, we accept results on the honor system, but the most accurate tracking is typically via a device with GPS tracking.
How do I log my results?
After you’ve completed your run, click the Log Result button on your Virtual Run registration to enter your time. Once you’ve entered your run time, click the Finisher Certificate button to download your personalized Finisher Certificate*.
When will my packet ship?
Packets will begin to ship in September. You will receive a tracking number once your packet has been shipped.
Do I need to submit results to get a medal?
No. Your medal will be mailed to you with your packet after you register!
Do you ship internationally?
The DC Superman™ Virtual Run is currently available only for addresses within the United States, including Alaska and Hawaii*. *Shipments to Alaska and Hawaii will incur an additional shipping fee.
What do I do if my goodie bag doesn’t fit? Can I swap it?
We do not offer any size exchanges post packet shipment. All changes to sizes need to be made prior to confirming registration. We highly recommend that all participants take care to view the sizing chart to order the correct size.
Contact UsIf you have any questions about the DC Superman™ Virtual Run, please email us at email@example.com.
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